Our website address is: https://www.siyasilver.in.
Privacy Policy
At Siya Fine Silver Jewellery, we recognise and value your privacy. We are committed to safeguarding your personal information and ensuring transparency in how it is collected, used, and protected.
We will always seek your consent before collecting any personal data and will inform you of its intended use. If you wish to withdraw your personal information at any time, please contact us at jewelsbysiya@gmail.com, specifying the information you would like removed.
We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it periodically for any updates.
Information We Collect and Why
When shopping at SiyaSilver.in, we may ask for details such as your name, address, email, and contact number. Your personal information will always be treated with confidentiality.
You may provide us with your details to:
- Place an order online.
- Set up an account.
- Enter a competition or survey.
- Leave a review.
By providing this information, you consent to its collection and use for the stated purpose. We only collect data voluntarily when you register, shop, or subscribe to our newsletters.
If you are under 16, you must inform a parent or guardian and obtain their consent before using any of our online services.
How We Use Your Information
If we collect personal data for additional purposes, such as email marketing, we will ask for your explicit consent. If you agree, we may send updates on new arrivals, promotions, and exclusive offers. You can opt out at any time by clicking the unsubscribe link in our emails or by contacting jewelsbysiya@gmail.com.
We are an independent business and do not share your data with third parties for marketing purposes.
We also use Google Analytics to gather anonymous insights on website traffic, shopping behaviour, and visitor interactions. This helps us improve user experience and optimise our website.
Third-Party Services
Third-party providers will only collect, use, and disclose your information as necessary to perform their services.
Our store is hosted on Hostinger and WooCommerce, which provides us with a secure e-commerce platform. Your data is stored through Shopify’s databases, protected by firewalls. You can review their privacy policies at their websites too.
While we take all security precautions, we are not responsible for any unauthorised breaches.
Security Measures
We follow industry best practices to protect your personal data from unauthorised access, misuse, or alteration. Financial information such as bank account or card details is not stored by us but may be processed securely by trusted payment gateways.
We do not sell, trade, or rent your personal information. However, payment gateways may access your details for transaction processing. We may share aggregated, non-personally identifiable data for analytical purposes.
This website may contain links to third-party websites. Once you leave our site, our privacy policy no longer applies.
Cookies Policy
A cookie is a small file stored on your computer that tracks website activity. We use cookies to:
- Track the number of visitors.
- Monitor shopping habits.
- Store cart details and browsing history.
Cookies do not contain personal data. You can disable cookies in your browser settings, but some website features may not function optimally.
Your Rights
If you believe any personal data we hold is incorrect, you can request access, correction, or deletion. To raise a concern about how we handle your data, contact us at jewelsbysiya@gmail.com.
Contact Us
For any questions about our privacy practices or to make a complaint, please email us at jewelsbysiya@gmail.com.
This privacy policy ensures compliance with data protection regulations while maintaining transparency with our customers.